Orders will be shipped within 5 business days (excluding Saturdays, Sundays, and holidays) from the next day.
Orders will be shipped to the address specified on the Shipping Address Information screen.
We do not deliver to P.O. Boxes, post office boxes, or other destinations where the product may be forwarded from the recipient, or to destinations where the recipient cannot be confirmed.
If you order Product(s) for international delivery, they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.
Such import duties and taxes will be originally included in the purchase prices.
Shipping charges are as follows. Please note that shipping charges will vary per currency automatically displayed depending on your location.
Please note that shipping charges are per order.
- Japan : 800JPY
- Asia Region : 10EUR
- EU Region : 20EUR
- N.A. Region : 20EUR
- Rest of World : 40EUR
We do not accept returns of purchased items except for defective items or wrongly shipped items.
In case of defective or incorrectly shipped items, please confirm the following before proceeding with the return shipment.
Please use the inquiry form on the site or contact the following to request a return.
Please note that it may take up to 14 business days to process your refund depending on your bank or payment company. Refunds will be made using the same payment method used at the time of purchase.
If you do not receive your goods
In the unlikely event that the product has not arrived after the above period of time, please contact us from the following address.
Contact E-mail: email@example.com
When you contact us, please inform us of your order number as well.