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- Returns and refunds for purchased products are only accepted if the product is damaged or the delivery contents are defective.
- Please note that notwithstanding the preceding paragraph, we cannot accept cancellations, returns, or exchanges for the following items.
- Products you have used
- Merchandise that is 21 days old or older after delivery
- Products that have been scratched or soiled by the customer
- Products without package (bag or case)
- Other products that clearly state on the product introduction page that they are non-returnable
- We will bear the shipping costs for returns, etc.,
- Refunds will be made within 3 business days of receipt of returned merchandise, depending on the payment method.
- In the event that you return an item, the import duties will be refunded.
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