Refund policy

1. Returns and refunds for purchased products are only accepted if the product is damaged or the delivery contents are defective.
2. Please note that notwithstanding the preceding paragraph, we cannot accept cancellations, returns, or exchanges for the following items.
   • Products you have used
   • Merchandise that is 21 days old or older after delivery
   • Products that have been scratched or soiled by the customer
   • Products without package (bag or case)
   • Other products that clearly state on the product introduction page that they are non-returnable
3. We will bear the shipping costs for returns, etc.,
4. Refunds will be made within 3 business days of receipt of returned merchandise, depending on the payment method.
5. In the event that you return an item, the import duties will be refunded.