退款政策
- Refunds for purchased items are only accepted if there is damage to the product, defects, or discrepancies in the delivery content. Please contact us via our inquiry form within 7 days and return the item to us within 14 days to be eligible for a return
2. Notwithstanding the foregoing, please note that the following items are not eligible for cancellation, return, or exchange:
- Items that have been used (showing obvious signs of wear or with the scent of perfume)
- Items that have been in your possession for more than 7 days after delivery
- Items that have been damaged or soiled under your care
- Items without packaging (bags/cases) or tags (all tags attached at the time of shipment)
- Non-returnable items and items on sales.
- We will bear the shipping costs for returns due to reasons stated in the first clause.
- Refunds will be processed within 3 business days after the returned item has arrived, depending on the payment method used. Please note that depending on your bank or payment processor, it may take some time for the refund to be reflected in your account after we have processed it.
For more details about returns, please refer to our Shipping Policy