Legal notice

  • Information based on the Specific Commercial Transactions Law

    Seller:

    C.T.A CO.,LTD.

    Representative:

    Naomi Suwa

    Address:

    10-20 Minami senba 2-Chome, Chuo-ku, Osaka 542-0081 JAPAN

    Phone number:

    06-6241-7311

    Email address:

    ctplage@treat-cta.com

    Selling Price:

    Prices listed on the product page are for reference.

    Additional Fees:

    Shipping fees

    Payment Methods:

    Credit card

    Delivery Time:

    Orders will be delivered within 5 business days from the following day of purchase (excluding weekends and holidays).

    Delivery Method:

    By mail

    Returns and Refunds:

    Returns and refunds for purchased items are only accepted if there is damage to the product, defects, or discrepancies in the delivery content. Please contact us via our inquiry form within 7 days and return the item to us within 14 days to be eligible for a return. Please note that the following items are not eligible for cancellation, return, or exchange:

    • Used items (clear signs of wear or with perfume odors)
    • Items received more than 7 days after delivery
    • Items damaged or soiled under customer's care
    • Items without packaging (bags/cases) or all tags attached at the time of shipment
    • Non-returnable items and items on sale

    Automatic Cancellation:

    If there are any discrepancies in the information provided during shipping or if we need to confirm details about your order, we may contact you via email. Please note that if we do not receive a response from you within 2 weeks, the order may be automatically canceled, so please be mindful of this.